365 PlanetWin Privacy Policy
The protection of personal data is a priority commitment for 365 PlanetWin. On this page, we describe how we collect and process the information of users who interact with the 365-planetwin.pro domain, ensuring respect for confidentiality and security.
Categories of data collected
We collect different types of information necessary for the provision of our services:
Identification and contact data
name, email, date of birth, and phone numbers provided during registration or support.
Usage data
information on how the user navigates the site, including IP addresses, browser type, and duration of stay.
Device technical data
information on the hardware and operating system used.
Support communications
records of interactions with our customer service via email.
Legal bases for processing
Data processing is carried out based on precise legal grounds:
- Performance of a contract or pre-contractual measures.
- Legitimate interest of the platform to ensure security and improve services.
- Explicit user consent, where required.
- Fulfillment of legal obligations under Italian and European law.
Use of information
The collected data is used for:
- Managing the user account and providing access to platform features.
- Ensuring site security and preventing fraudulent activities.
- Analyzing browsing trends to improve user experience.
- Providing timely technical assistance.
- Sending administrative or promotional communications (only if authorized).
Data retention
Personal data is retained only for the time strictly necessary for the purposes for which it was collected, or for the period stipulated by current civil and tax regulations. At the end of this period, the information is deleted or irreversibly anonymized.
Data sharing and international transfers
We do not sell or transfer personal data to third parties for marketing purposes. Information may only be shared with technical service providers acting as data processors.
Any data transfers outside the European Economic Area occur exclusively to countries that ensure an adequate level of protection or through standard contractual clauses.
Security measures
We adopt advanced security protocols to protect data from unauthorized access, loss, or manipulation. However, it is important to remember that no internet transmission system can be guaranteed to be 100% secure.
User rights
In accordance with GDPR, every user has the right to:
Access data
Access their data and request a copy.
Rectify information
Rectify inaccurate or incomplete information.
Request deletion
Request data erasure (right to be forgotten).
Object to processing
Object to processing for legitimate reasons.
Request portability
Request data portability in a structured format.
Contacts
To exercise your rights or for privacy questions, you can write to: [email protected].